Shipping

Shop with Confidence

Shop knowing that Niagara Faucets Inc. is an authorized dealer for all brands offered for sale on this site. 

No Duty or Brokerage Charges

Niagara Faucets is 100% Canadian owned and operated. All products offered for sale on our site are shipped from our warehouse in Ontario. All products are shipped standard delivery unless otherwise indicated. Upon order placement, you will receive an email confirming that we have received your order. You will receive a second email when your order has shipped. Please note that if you place an order as a guest you will not be able to track your status through our website.

Matching Ship To & Bill To

Note that for all orders, the Ship To & Bill To addresses entered for an order must match. We DO NOT ship to a different address than the Bill To address. Additionally, the CVV and AVS codes MUST match. Shipping charges are the responsibility of the customer on ALL returns unless return is determined to have a manufacturing defect. Shipping and handling charges are non-refundable.

Free Shipping

Except where indicated, all products offered for sale on www.NiagaraFaucets.com INCLUDE shipping and handling charges to addresses within Canada on orders over $399.99. For orders $399.99 or less, a non-negotiable shipping fee will be assessed to the order upon check-out. The fee amount will vary depending upon the product ordered and the ship to address.  Orders placed after 1:00pm are considered placed the following business day.

International Shipments

For international orders (ORDERS NOT DESTINED FOR CANADA), please email us or call us to determine a cost-effective shipping solution.

Northern/Remote Canadian Locations

For shipments destined for the Yukon, Nunavut, Newfoundland, Prince Edward Island, and the Northwest Territories, please email us or call us to determine a cost-effective shipping solution.

Damaged Goods

Please inspect the condition of your purchase upon delivery receipt and report any damage to the carrier driver for claims processing.

Back Orders

In the event that a product is on back order, Niagara Faucets reserves the right to consolidate your order prior to shipment.

Taxation (Canadian Shipments)

Shipments to Canadian addresses will be assessed GST at a rate of 5% where HST is not in effect. The buyer is responsible for declaring any purchase to their provincial level of government. Shipments to Canadian addresses where HST is in effect will be assessed HST.

Please Note

We cannot ship items to a P.O. Box and require a physical address for all orders.